HIPAA Notice of Privacy Practices
Med Matrix
Effective Date: May 4, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment to Your Privacy
Med Matrix is committed to protecting the privacy of your protected health information (PHI) as required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state laws. This notice describes how we may use and disclose your PHI and explains your rights regarding that information.
How We May Use and Disclose Your PHI
Treatment
We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services. This includes consultations with other healthcare providers involved in your care, lab testing coordination, and prescription management.
Payment
We may use and disclose your PHI to obtain payment for services provided to you. This may include billing, claims management, and collection activities. Med Matrix does not accept insurance; however, we may provide documentation for you to submit to your insurance provider or HSA/FSA administrator.
Healthcare Operations
We may use and disclose your PHI for our own healthcare operations, including quality assessment, staff training, compliance activities, and business management.
As Required by Law
We may use or disclose your PHI when required by federal, state, or local law, including for public health activities, reporting abuse or neglect, health oversight activities, judicial and administrative proceedings, law enforcement purposes, and to avert a serious threat to health or safety.
With Your Authorization
Other uses and disclosures of your PHI not described above will be made only with your written authorization. You may revoke your authorization at any time by submitting a written request to our office.
Your Rights Regarding Your PHI
- Right to Access: You have the right to inspect and obtain a copy of your PHI maintained in our records. Requests must be submitted in writing.
- Right to Amend: You have the right to request an amendment to your PHI if you believe it is incorrect or incomplete.
- Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures we have made of your PHI.
- Right to Request Restrictions: You have the right to request restrictions on certain uses and disclosures of your PHI. We are not required to agree to all requests.
- Right to Request Confidential Communications: You have the right to request that we communicate with you about health matters through a specific method or at a certain location.
- Right to a Paper Copy: You have the right to obtain a paper copy of this notice upon request.
- Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with our office or with the Secretary of the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.
Our Responsibilities
- We are required by law to maintain the privacy and security of your PHI
- We are required to provide you with this notice of our legal duties and privacy practices
- We are required to notify you if a breach occurs that may have compromised the privacy or security of your PHI
- We will not use or disclose your PHI without your authorization except as described in this notice
Changes to This Notice
We reserve the right to change the terms of this notice at any time. Any changes will apply to all PHI we maintain. The revised notice will be posted on our website and available at our office.
Contact Information
For questions about this notice or to exercise your rights, contact:
Med Matrix, Privacy Officer
198 Maine Mall Road
South Portland, ME 04106
Phone: (207) 544-4643
Email: info@medmatrixusa.com
To file a complaint with the federal government, contact the U.S. Department of Health and Human Services, Office for Civil Rights at 200 Independence Avenue S.W., Washington, D.C. 20201, or call 1-877-696-6775.